Track Every WhatsApp Interaction with Real-Time Analytics

Stop guessing how your WhatsApp campaigns are performing. Get instant insights on delivery, reads, replies, agent performance, and campaign success — all in one dashboard.

Understand Your Conversations at Scale

Measure open rates, reply time, drop-offs, and sentiment. Compare performance across agents, campaigns, or departments. Make smarter decisions with accurate WhatsApp intelligence.

How WhatsApp Analytics Works

Step 1

Message Data Captured

Every incoming and outgoing WhatsApp message is tracked automatically — no manual work required.

Step 2

KPIs Calculated in Real-Time

Metrics like delivery rate, seen rate, response time, and agent performance are auto-calculated.

Step 3

Visual Dashboards Generated

View insights in graphical formats like charts, funnels, and leaderboards for instant understanding.

Step 4

Automated Reports & Alerts

Schedule reports or receive alerts when performance drops so action can be taken immediately.

Why WhatsApp Reporting Matters

Automation Benefits

WhatsApp Reports & Analytics FAQ

You can access reports on message delivery, read receipts, response times, campaign performance, and engagement metrics for both customer and internal communications.

Yes. WhatsApp API provides delivery status updates for messages, so you can see whether messages were sent, delivered, and read by recipients.

You can track metrics such as open rates, click-through rates, response rates, and conversions for bulk messaging campaigns to evaluate their effectiveness.

Yes. You can monitor which team members have received, read, and completed internal task notifications sent via WhatsApp automation.

Yes. Most WhatsApp API integrations allow you to export reports in CSV or Excel formats for further analysis or record-keeping.

Yes. You can integrate WhatsApp data with analytics dashboards to visualize trends, compare campaigns, and track team performance over time.

Report updates depend on the integration, but most systems provide near real-time updates or periodic summaries, allowing you to monitor messaging performance continuously.

Yes. If you use WhatsApp Pay or payment-enabled API features, you can track transactions, payment success rates, and financial summaries directly from the dashboard.